Swiftly Meds Private Limited

Shipping & Return Policy

Shipping and Return Policy for Swiftly Meds Pvt. Ltd.At Swiftly Meds Pvt. Ltd., we are committed to providing reliable shipping services and ensuring customer satisfaction. Below is our Shipping and Return Policy. 1. Shipping Policy Order Processing Time:

• Orders are processed within 24-48 hours on business days (Mon-Fri).

• Custom or large orders may take additional processing time, which will be communicated.

• We offer standard, expedited, and express shipping for both domestic and international orders.

• Domestic shipments are handled through trusted carriers within India. International shipments are processed via air freight or courier services.

• Shipping fees are calculated based on weight, size, and destination.

• Domestic shipping costs vary by location.

• International shipping charges are calculated at checkout, with additional customs duties or taxes borne by the customer.

• Domestic (India): Estimated delivery is 3-7 business days.

• International: Deliveries typically take 7-21 business days.

• Delivery times may vary due to customs or unforeseen delays.

• You will receive a tracking number once your order ships. Track your order via our website or the carrier’s website.

Due to the nature of pharmaceutical products, returns are accepted only for damaged or incorrect items.

• Pharmaceutical products and healthcare supplies are non-returnable unless damaged or incorrect.

• Requests for returns must be made within 7 days of receipt.

• To return an item, contact our customer service at [contact email/phone] with the order number, product details, and photos (if applicable).

• Our team will provide return instructions.

• Refunds are issued to the original payment method after the return is verified. Processing takes up to 14 business days.

• Replacements are provided if the item is damaged or defective. If a replacement isn’t available, a refund will be issued.

• Products must be unused and in original packaging to qualify for return.

• Bulk or custom orders are non-returnable, except for fulfillment errors.

• We ship to Asia, Africa, Europe, and select other regions. It is the customer’s responsibility to ensure that the products comply with local import regulations.

• If your order does not arrive within the expected timeframe, contact our customer support. We will assist in locating lost shipments, offering a replacement or refund if the shipment is confirmed lost.

For questions about our Shipping and Return Policy, please reach out to us at:

• Email: help@swiftlymeds.com

• Phone: +918858043370

We may update this policy from time to time. Any changes will be reflected on this page.

By placing an order with Swiftly Meds Pvt. Ltd., you agree to our Shipping and Return Policy. We aim to ensure that your experience is efficient, reliable, and hassle-free.