Swiftly Meds Private Limited

Commitment To Quality

Quality Management System at Swiftly Meds Pvt. Ltd.

At Swiftly Meds Pvt. Ltd., quality is the foundation of our operations and a core driver of our success in global pharmaceutical distribution. As a trusted name in the healthcare supply chain, we take pride in implementing a rigorous Quality Management System (QMS) that ensures the integrity, safety, and compliance of every product we distribute across India and worldwide.

1. Quality Policy

Our Quality Policy is centered on the delivery of safe, effective, and high-quality pharmaceutical products, ensuring:

• Full compliance with international and national regulatory standards

• Continuous improvement in systems, services, and operational practices

• Ethical practices and traceability in the supply chain

2. Scope of Our QMS

Our Quality Management System covers every process across our pharmaceutical export and distribution lifecycle, including:

• Sourcing from certified manufacturers

• Procurement and inbound logistics

• Storage and cold chain management

• Inventory control and documentation

• Packaging, labeling, and outbound logistics

• Regulatory compliance and customer service

3. Supplier Qualification & Product Sourcing

We work exclusively with WHO-GMP, GMP, and ISO-certified manufacturers. Each vendor is thoroughly vetted through a qualification process including audits, performance evaluations, and compliance verifications. Products are selected based on quality assurance certifications and clinical reliability.

4. Regulatory Compliance

Swiftly Meds operates in accordance with:

• WHO Good Distribution Practices (GDP)

• International Council for Harmonisation (ICH) Guidelines

• ISO 9001:2015 Quality Management Standards

• Pharmacopoeial standards (IP, BP, USP)

• Export-import regulations for all destination countries

We provide a full set of export documents including Invoice, Packing List, Certificate of Analysis (COA), Certificate of Origin, and MSDS.

5. Warehousing & Cold Chain Management

Our warehouses are temperature-controlled and monitored 24/7. We ensure the integrity of cold chain-sensitive products like vaccines, insulin, and biologics through validated refrigeration and backup systems. Storage conditions are tracked using calibrated instruments and logged for every batch.

6. Packaging & Labeling

All shipments undergo:

• Tamper-proof packaging

• Moisture and contamination control

• Custom labeling based on client and country requirements

• Secure palletization for bulk and container loads

7. Documentation & Traceability

We maintain complete batch traceability from sourcing to delivery. Our system ensures accurate documentation, version control, and traceable audit trails in alignment with international regulatory expectations.

8. Internal Audits & CAPA

Regular internal audits identify deviations and process improvement areas. Any non-conformities are handled through a structured Corrective and Preventive Action (CAPA) program based on root cause analysis and documented resolutions.

9. Employee Training & SOPs

Every employee undergoes training on:

• Good Distribution Practices

• Product handling and hygiene protocols

All operations are guided by documented Standard Operating Procedures (SOPs).